Technical Forum
Got a question? Our technical forum let's you search through the questions other users have asked, or submit a new question for our team.
Don't forget to check out our Resource Base to access our full library of resources.
Submit a question
User support query log
All queries have been anonymised
I was wondering about how to download a report as apart of the advanced seat functionality?I want to showcase the tool this morning to some of my team members in order to generate more interest and demand for the tool (and its other features). Just incase people can't login i was hoping to take them through a pdf of the report.
Thank you for your recent question about requesting a PDF. Yes, with an Advanced account you can request PDF access for any report. Unfortunately due to the size of the data, we haven't yet released the capability for you to download the report yourself from the browser (but we're working on it!). So - for now - to submit your request please send us the full URL of any report(s) that you want to access. Once we receive the request(s), our system will then generate the PDF and provide it via email. You can send us the URL via reply email, or just pop it into the question bar of the Help chat that you used to submit this question.