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I'm not sure what my Pro seat includes, if we start this month is it one month of data, and then one archive report? I thought we had a 12 month view but is that from this date onwards? I’d like to be able to contrast a warm month to a cold month to be honest as our assumption is that the weather and wind plays a big role in curbing visitation. Perhaps we should go for June?
The custom report that is part of your order will show September 2024 data and be refreshed monthly for the 12 months of your subscription. Each refresh shows the data results of the previous month.The archive report functions like a 'snapshot' of a point in time - a single calendar month - so it will always show the data results for whichever month you request it to cover.
I'm looking to purchase but want to review what services we need, and get a more accurate estimate. Please let me know how to do this.
We have a bunch of resources available online to help you with this. First, take a look at our latest pricing and features on the "Pricing" page on our website, or by clicking on the "Upgrade" button when you're logged into the platform. This will give you a summary of our prices and inclusions. Our Purchasing Guide (available in our Help Centre) also takes you through the steps on how to build a quote, and you can always book a time to speak with us if you need additional support.
I’m curious to know what is ‘custom’ about the Springly 1.2km radius that forms part of our Pro subscription?I’m confused because the Pro Seat quote stated that it included detailed results for a custom location but Springly doesn’t seem any more custom than say Greenvale or Villton. Is Springly also one of the 9,300 ‘public’ locations?
All paid seats include 1 custom location. Custom locations are where you are able to define a geography of your choice, in this instance you have requested to align the data boundary with your 2023 results - a 1.2km radius from the centre of Midland.Custom locations are only visible by the person requesting it, and every month the data capture area will be the same.Custom locations also include:> Access to the Explorer tool, enabling you to dive into the amenities data> The monthly reports save in your library, enabling you to 'look back' month by monthSpringly is also included as a 'public' location. Public locations are generated from the busiest part of each suburb - this means they may move around from month to month if the 'busy' area changes.
The Activity over Time Tool appears to only be available for Springly. I thought this would be available for any ‘public’ location once purchased as an add on. The quote certainly doesn’t restrict it to the custom location. Could you clarify?
The Activity Over Time tool is an 'Add on', meaning it is only applied to a single report - in this instance it is applied to the Springly August 2024 data report.In your quote you were able to amend the quantities to 'add on' this section to additional reports. However since this tool already covers 13 months, our users typically only add it on one a year. For example, if you now decide to add it on to your August 2025 report, you will have a complete picture.
I'm wondering if you could provide some more colour to how the Relevance Score is calculated and what inputs go into that? I understand this is take from digital place data about how often a service/organisation is searched or accessed via maps but i wonder if you could help me differentiate the numerical scoring. Noting for example i saw that one public school with a preschool on site had a 1/10 relevance score whilst the public high school next to it had a 3/10. Presuming these are both heavily accessed buildings i wonder if you could help me understand this indicator more?
The relevance score is computed based on the quantity of engagement with each point of interest. Places with high scores have a high level of digital engagement for their place category (places are assigned to categories based on the proprietary classification system we have created) and their geography. This means that a place with a high relevance score may not be the busiest location in an area, however, the amount of digital interaction with it indicates how important and influential it is to the local community.